Last Updated: 21 May 2018

We may use technologies, such as cookies or tracking software to enable the use of our Web Site or Service (including webchat), remember your login details and preferences, obtain statistics to tailor our Service accordingly to your requirement, and assess whether your experience on our Web Site is useful or interesting to you.

A cookie is a small text file stored on your computer in order to recognize your computer at recurring visits. A cookie cannot retrieve other information from your computer and cannot carry any virus or other damaging files.

The duration of the cookies differ depending on its function, from session cookies which hold temporary information about the user, to preference cookies which store user choices up to a maximum of one year.

We also use tracking software to monitor your traffic patterns and Web Site usage to help us develop the design and layout of the Web Site to enhance your experience when visiting our Web Site, that would help us to understand how users interact with the webchat, emails and the content that we send or exchange.

The cookies and tracking technologies used on Web Site are placed by CargoSmart itself and will not be disclosed to third parties.

Insofar as the cookies and tracking technologies used may collect personal data such as your IP address, we rely on the contract of carriage as the legal basis for such processing, (i) to help us understand how you navigate our Web Site, in order to develop the design and layout and enhance the user experience on the Web Site; (ii) it is necessary or operationally required for the use of the Web Site; (iii) to improve our Services to you; and (iv) to provide you with more relevant content in our analysis of your use of our Web Site.

You can at any time remove the cookies created or tracking technologies used via CargoSmart’s Web Site. To do so, please follow your browser's guide to disable or delete cookies but the Web Site may not function properly and you may be unable to use certain portions of our Web Site that rely on cookies.

We share the minimum personal data required with our sub processor to assist us in providing the Services to you. These recipients are only entitled to process your personal data on behalf of CargoSmart while performing a service for CargoSmart. CargoSmart takes all reasonable legal, technical and organizational measures in order to ensure that your personal data is handled securely and with an adequate level of protection when transferring to, or sharing with, such a selected sub processor.

Cookie Purpose Expiry
Operational: Required for site functionality, operation and performance.
1 APP_PARTNER_ID Stores unique identifier for the cargosmart partner Session
2 APP_PRIVATE_LABEL_V1_URL Identifies valid user across multiple applications within our website. Session
3 APP_TOKEN_ID Identifies valid user across multiple applications within our website. Session
4 BIGipServerpool_bigs_http Facilitates server persistence. Session
5 CS_LB_STICKY Facilitates server persistence. Session
6 sessionId Stores a unique session identifier. 1 day
7 _ga Collects IP address of visitors, date/time of visits and visit time. 1 year